Digital Catalog Associate

The Digital Catalog Associate shares responsibility for the customer experience and revenue generation across the website managed directly by the Merchandising team. They will support the day-to-day management of the website including building and optimizing content, merchandising products and catalogs to maximize sales, supporting conversion rate optimization, and supporting new product launches.

Responsiblities

• Maintain existing product catalog to drive discoverability of products within the catalog: merchandise product into taxonomy to drive sales, add product into any new categories.
• Prepare new product for launch in our backend system.
• Add product images, add product descriptions and key features, merchandise into appropriate categories within the taxonomy, and add facets to allow products to be filtered within the taxonomy.
• Work collaboratively to enhance product pages with video content, educational content, additional product specs and relevant customer feedback.
• Manage and maintain product & campaign launch schedules implemented by the Marketing Team.
• Consistently review and react to sales reports.
• Improve profitability by suggesting and evaluating creative merchandising initiatives and growth strategies – using product promotions, focused shops, website design optimization, and more.
• Evaluate and maintain effective taxonomy, facets and shop strategies that facilitate efficient search, reinforce a positive brand experience and support effective visual merchandising.
• Manages content and keywords to maximize relevant results within on-site search.

Requirements

• 2 plus years experience in an office environment, e-commerce or merchandising background preferred.
• Attention to detail and ability to maintain accuracy when switching between tasks.
• Strong analytical and organizational skills, ability to multi-task and prioritize.
• Problem solver with the ability to think creatively to solve problems.
• Ability to execute tasks/projects with little supervision.
• Team player with strong communication skills and the ability to work cross functionally.
• Strong expertise in Excel.
• Willingness to learn quickly and thrive in an ever-changing environment.
• Displays resourcefulness while working under limited supervision, in order to gain a thorough understanding of the many complex systems and tools used on a daily basis